Discovering that you have no hot water is never a happy moment, but your water heater may only need to be restarted or have the pilot light re-lit. A simple repair may do the trick to get the water heater working again.
When your water heater stops producing hot water, one of the first things to think about is whether you have a gas or electric water heater? If you are not sure which one you have, give us a call at (972) 238-5700. We can walk you through the process of determining what type of water heater you have.
If you know what type of water heater you have, feel free to read some simple diagnostic information below. If you need help lighting a pilot on a gas water heater, watch our videos below for assistance.
Gas Water Heater Help In the Carrollton Area
If you have a gas water heater and you are not getting any hot water, it usually means the pilot light on your water heater has gone out. Your water heater could also have a malfunctioning part. If you want to try to relight your pilot, see our video and instructions below.
If you have tried to light your pilot and it still won’t light, give us a call. A highly trained Water Heaters Only, Inc technician can diagnose the problem. After diagnosis, we can figure out the best solution for your needs. Most often, we have same day parts and services available to fix your water heater. For additional information on gas water heaters, click here to visit our Water heater FAQ’s (frequently asked questions) section.
Electric Water Heater Help In the Carrollton Area
If you have an electric water heater and you are not getting any hot water, it’s possible that your breaker has tripped. The water heater could also have a faulty thermostat. It’s a good idea to check your breaker box to see if the water heater breaker has tripped. If the breaker is in place, most often a water heater part has failed.
Call 1-800-835-8041 and a Water Heaters Only, Inc technician can help diagnose the problem. Most often, we have same day service and parts available to fix your water heater right away.